GET IN TOUCH
Let us know how we can help.
Questions, demos, partnerships, security reviews, or press. Send a note and a real person from the VaultBook team in San Francisco will reply.
Send us a message
Tell us a bit about what you are working on and we will point you to the right person.
What can we help with?
Send a message about any of these — or anything else on your mind.
🛠️
Technical support
Something not working? Having trouble with file access, search, or encryption? We'll help you sort it out fast.
🎯
Demo requests
Want a tailored walkthrough of VaultBook for your use case? Tell us what you need and we'll set one up.
💡
Feature ideas
Have an idea that would make VaultBook better for you? We read every suggestion and ship the best ones.
🏢
Enterprise & teams
Evaluating VaultBook for your organization? We can discuss deployment, licensing, and team workflows.
🤝
Partnerships
Interested in integrating with VaultBook or co-developing? Let's talk about what we can build together.
💬
General questions
Anything else - pricing, migration, compatibility, roadmap — just ask. No question is too small.
What to expect from us
We keep things simple, fast, and honest.
< 24h
Typical response time
Real
People, never bots
Zero
Sales pressure, ever
Do not overthink it, just say hello.
We would rather hear from you with a rough question than not hear from you at all.
Send a message
Frequently asked
How fast will I get a reply?
Most messages get a response within a few hours during business days. For complex technical issues we may take a bit longer, but we will always acknowledge your message quickly so you know we are on it.
What should I include in my message?
A short description of what you are trying to do and anything you have already tried. For bugs, your operating system and browser help. The more context, the faster we can point you to the right answer.
Can I request a demo or security review?
Yes. Mention "demo" or "security review" in your message and we will route it to the right person on the team and schedule time that works for you.
Can I report a bug through this form?
Absolutely. Describe what you expected, what happened, and the steps to reproduce. If you can, include your OS and browser version so we can reproduce it on our side.
Is my message private?
Yes. Messages go directly to the VaultBook team and are not shared with third parties. We only use what you send to respond to your request.
Other resources
Sometimes the answer is already written down.
Ready to talk?
Send us a message and we typically reply within a few hours.